Financial insight, KPI performance, compliance, and dealer activity — connected in one operating intelligence layer.
Automotive OEMs manage highly complex dealer networks, balancing hundreds of independent dealers, multiple performance measures, and constant operational pressure. Each dealer generates critical intelligence across finance, KPIs, compliance, field activity, and customer experience.
The challenge isn’t data availability it’s fragmentation. Insight is spread across disconnected systems and teams, making it difficult to:
Link performance to financial outcomes
Prioritise real compliance and network risk
Understand the true impact of field activity
As a result, visibility is delayed and OEM teams spend too much time assembling insight instead of acting on it.
OEMs have invested heavily in BI platforms, KPI systems, audit tools, and field applications yet the core challenge remains.
The issue isn’t tool quality. It’s that these systems were never designed to work together.
When intelligence is produced in silos:
BI tools explain what happened not what to do next
KPI systems track performance but don’t explain why it’s changing
Compliance platforms confirm standards but don’t prioritise risk
Field tools record activity but don’t measure impact
OEMs don’t need another system.
They need intelligence that connects systems, teams, and decisions.
Ri-focus is delivered as a Unified Intelligence Platform, made up of modular capabilities that work together not in isolation. Each capability contributes to a single, coordinated view of dealer network performance.
At the centre sits the Unified Intelligence Layer, connecting systems, teams, and decisions across the OEM network.
A single capability map showing:
Centre: Unified Intelligence Layer
Surrounding: Modular capability modules
Each Ri-focus capability contributes to the same Unified Intelligence Layer.
Insights from one module automatically inform others creating context that standalone tools cannot provide.
Examples:
This is where Ri-focus becomes defensible.
Ri-focus brings together data from multiple brands, dealer systems, and third-party providers into one unified intelligence layer enabling real-time visibility, consistent reporting, and data-driven decisions across large dealership networks.
Ri-focus delivers intelligence through the channels your teams already use without creating platform fatigue.
Ri-focus pulls together data from disjointed systems, giving your team a complete, real-time view of dealer performance. No more waiting for manual reports. No more reconciling conflicting numbers.
Just instant access to the metrics that matter.
Generate customisable reports in real-time, reducing administrative workloads and eliminating redundant tasks. Ri-focus provides immediate insights into dealer performance, so your team can focus on driving results, not paperwork.
Track and manage dealer performance through integrated action plans. Link performance metrics directly to specific tasks, assign accountability, and follow progress through automated reminders, ensuring continuous improvement Modules
Ri-focus is configured to mirror the way your organisation already operates not force-fit into a generic system.
The platform reflects your:
OEM KPIs and performance frameworks
Dealer network structure
Market and regional rules
Governance, compliance, and audit standards
OEMs can adopt capabilities progressively, ensuring scalability without losing data coherence or operational integrity as the system grows.
Ability to have multiple, fully configurable dashboards to easily track performance of a single dealer, dealer groups, regions and National network.
Dashboards such as:
Dashboards are optimised for all screen sizes, making them ideal for live meetings, presentations, and real-time performance reviews.
Op2ma transforms Financial Reporting and Analytics using the dealers live DMS data to deliver real-time performance insights.
This enables:
The Compare module, with powerful BI tools, delivers powerful, interactive analytics to support data driven, strategic discussions.
Key strengths:
Real-time KPI comparisons across brands and locations
Monthly, quarterly, and period trend tracking
Radar charts and balanced scorecards for rapid insight
Multi-metric performance analysis across the network
This capability enables leadership teams to identify performance gaps, prioritise action, and optimise outcomes with confidence.
This module brings together all your dealer network performance data form multiple sources to once central location:
Key benefits:
The Ri-focus Audit Module is a multi-hierarchical digital audit and assessment solution.
Core capabilities:
Rapid creation of digital audits with file and photo attachments
Automated scoring, trend analysis, and compliance tracking
Real-time audit progress monitoring with alerts
On-demand PDF report generation
The module can operate standalone or fully integrated, supporting both compliance assurance and continuous improvement.
The PMA module provides OEMs the ability to analyses any KPI or performance Metric by PMA and or Post Code and display in a heatmap to demonstrate the:
Contact Visit Reports introduce a consistent, best-practice methodology for dealer engagement.
Benefits include:
Structured agendas based on live performance data
Collaborative action plans with clear ownership
Document attachment and task follow-up
Aggregated summaries for senior management visibility
The focus is on improving dealer collaboration and driving measurable performance improvement through structured follow-up.
Dealer Profiles provide a single, consolidated view of each dealership.
Features include:
Complete history of all dealer interactions
Real-time performance insights and trend tracking
Centralised tasks, actions, and notes
Secure storage of visit reports, audit documents, and specialty files
Full visibility of dealership calendars and field activity.
Drag-and-drop scheduling of visits, meetings, tasks, and marketing events.
This module enables an OEM to easily manages and distribute all bulletins and SOPs internally to all keys take holders along with the total dealer network.
Benefits:
